How it works: 

• You receive an SMS that looks like it’s from the bank (e.g., “Your account is locked”) with a link. Clicking it opens a fake (but familiar-looking) login page that asks for your credentials, or directly requests sensitive financial information such as login details, ID information, or OTPs.

Common signs to watch for:

• SMS is sent from an unknown number and uses urgent language.
• Link directs you to an unfamiliar website.

How to protect yourself:

• Never click on unfamiliar links, always verify first.
• Never enter your personal or financial details on unknown websites.
• Canadia Bank staff will never ask for your login info, ID details, or OTPs, do not share them with anyone.
• Enable Two-Factor Authentication on your social media accounts.
• Report any suspicious SMS to the bank immediately at 023 868 222.