POSITION DESCRIPTION
S/he is responsible for development/enhancement, including Consumer Unsecured Loan Product (policies, procedures, and documents) improvement, pilot testing, monitoring and evaluation, etc. Another large area of responsibilities is to provide training, supporting training staff to transfer product policies, procedures, and documents of each Consumer Unsecured Loan product to the branch and relevant department.
DUTY & RESPONSIBILITY
- Identifying market space for initiating the Consumer Unsecured Loan Products and Services.
- Conduct market research and analyze market segmentation and market size to identify client needs and opportunities for the consumer unsecured loan product.
- Reviewing the performance of consumer unsecured loan products and services to assess the application of the products in the market and find out the weaknesses and strengths of the current products and services.
- Assisting the Manager of Consumer Unsecured Loan Product Development to define the product's risk and requirements and ensure the successful unsecured loan product launch
- Assisting the Manager of Consumer Unsecured Loan Product Development to design the Consumer Unsecured Loan products features based on the market demand and formulate manuals and guidelines for each Consumer Unsecured Loan product.
- Assisting the Manager of Consumer Unsecured Loan Product Development to prepare plan and deliver training and refresher course to relevant staffs on products and services
- Following up with other stakeholder staff to ensure their implementation and documentation usage are in line with the Consumer Unsecured Loan Products manuals, policies, guidelines, and procedures.
- Others work per assignment.
QUALIFICATION
- Bachelor's degree in Business Administration, or relevant fields.
- Working experience in consumer loan products or related areas for at least 2 years.
- Ability to work effectively and build a great team to work cooperatively.
- Self- and team-motivated and high commitment.
- Good in English, both written and verbal communication; Chinese is preferable.
- Good command of Excel, database, office computing skills, and PowerPoint presentation skills.
- Good interpersonal and presentation skills.
- Flexible, problem-solving.
