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IT Application Supervisor

Head Office, Phnom Penh
Application deadline
September 30, 2023


  • Reviewing requirements and solution alignment of related divisions to meet business requirements.
  • Assessing the efforts required for a Consumer Banking solution and cost related to it.
  • Helping budget planning to maintain and upgrade Consumer Banking applications.
  • Working closely with the selected developer team (internal or external) to ensure that Consumer Banking solution is delivered on-time and according to the requirements and expectation.
  • Working with application’s users regarding their needs for the application, review industry trends and recommend upgrades or replacements.
  • Working with application’s users to determine their support needs and to develop service level agreements.
  • Working closely with IT & Data Architecture units to ensure the alignment of Consumer Banking application architecture with the Bank’s IT Enterprise Architecture.
  • Produce ad-hoc report that response to business’s requirement
  • Supervising the work of application developer.
  • Managing team and resources required for delivering Consumer Banking projects and supporting the application.
  • Providing support of Consumer Banking Applications for the troubleshooting and support for the applications.
  • Involve in the DR setup and exercise of Consumer Banking Applications.
  • Create/update document after completing development/enhance system and maintain historical record of system applications and documents changed properly;
  • Supporting IT Procurement unit in negotiation with vendors for Consumer Banking applications;
  • Takes ownership and ensures high quality and timely delivery of multiple developments in accordance with related development plans
  • Assembling and coordinating project team members; assigning individual responsibilities.
  • Managing IT Consumer Application unit resources.
  • Provide training to Helpdesk team/Users when there is any new update in system
  • Providing support for any project reporting to management.
  • Supporting and providing required info for any audit activities.
  • Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity; and
  • Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work.


  • 3+ years of experience in development of Application in Banking;
  • Experience in writing program with C#, JAVA, HTML, XML, VB, ASP, and SQL statement
  • Experience in Core Banking system is a plus;  
  • Understanding of Software Development Life Cycle (SDLC);
  • Outstanding leadership, organizational, and time management skills;
  • Outstanding verbal and written communication skills (English and Khmer);
  • Fluency in Chinese language is an added point;
  • Strong people skills;
  • Self-motivated and good problem-solving skills.

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