JOB SUMMARY
This role is responsible for managing the credit risk of the bank by ensuring timely collection of debts from customers. This role involves monitoring accounts receivable, assessing creditworthiness, and maintaining relationships with customers to facilitate prompt payment.
DUTY & RESPONSIBILITY
- Monitor and follow up on overdue payments.
- Review customer accounts to assess creditworthiness and credit limits.
- Prepare and send out the reminder letters.
- Communicate with customers regarding payment terms, credit policies, and account discrepancies.
- Work closely with the sales team to resolve any issues that affect payment.
- Maintain accurate records of customer interactions, payment agreements, and disputes within the accounting system.
- Report on the status of receivables, including aging reports and forecasted collections.
- Implement effective credit control policies and procedures to mitigate credit risk.
- Participate in the development and training of credit control team members.
- Analyze accounts and make recommendations for further action, including potential legal steps for nonpayment.
- Perform other duties as assigned by BM or senior management.
- Code of Conduct: Must strictly adhere to the Bank's Code of Conduct and as also stipulated in the Human Resource Policy and Procedure, taking immediate action to stop and report to senior management and Internal Control any violations or other misconduct.
QUALIFICATION
- Bachelor's degree in Finance and Banking, Business Administration or related fields.
- At least 2 years' experience in credit control, collections, or related fields.
- Strong negotiation and communication skills.
- Strong understanding of credit management principles and debt recovery techniques.
- Strong analytical and problem-solving abilities.
- Ability to work independently and handle multiple priorities effectively.
- Good computer literacy in Microsoft offices.
- Good English, both writing and speaking.
- Be able to travel to provinces.
How to apply
Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through hr@canadiabank.com.kh
