POSITION DESCRIPTION
Corporate Deposit Relationship Manager's role is to manage the relationship with existing customers and onboard new potential corporate deposit customers by ensuring the best customer service experience is being provided to the customer.
DUTY & RESPONSIBILITY
- Achieving sale growth and hitting sales targets as assigned by the line manager.
- Develop own and team sale plan and strategy action to achieve the targeted sale performance and to ensure that those performance are in line with the department and the bank's strategy and direction
- Onboarding new potential Strategic Corporate Deposit customers and building new potential business
- Effectively manage the relationship with existing customers by ensuring the best customer service experience is being provided to the customer in order to expand the deposit portfolio and for cross-selling purposes.
- Handles customer complaints and daily banking requirements and provides value-added solutions to customers.
- Collaborate with the operation team to ensure smooth processing while servicing the customers.
- Prepare and deliver monthly/weekly/daily sale performance reports to the line manager.
- Perform tasks as assigned by the line manager.
QUALIFICATION
- Bachelor's Degree in Banking and Finance, Business Administrative or related majors
- At least 3 years' experience working in a financial institution.
- Strong knowledge of bank working in sales role in a financial institution
- Good communication in English, both written and verbal (being able to speak Chinese is preferable).
- Must have good command of English, both written and verbal (being able to speak Chinese is preferable).
- Ability to work independently and as a team in an effective and efficient manner, able to work under pressure, and possess good time management skills.
- Having experience in handling multinational corporate clients.
- Effective negotiation, high initiative, and high commitment.
- Strong leadership, people management, communication, and problem-solving skills.
- Computer literacy, Microsoft Word, Excel, and PowerPoint.
How to apply
Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6)through hr@canadiabank.com.kh
