POSITION DESCRIPTION
This position is created under the direction of Senior L&D Manager and Head of Learning & Development. S/he must perform a variety of duties to support and maintain effective workflows of the whole department.
DUTY & RESPONSIBILITY
- Responsible for all training expenses, including trainer allowance, training materials, and refreshment expenses.
- Manage L&D training rooms, such as room booking management, equipment management, coordinating with related stakeholders, etc.
- Manage all L&D assets, including training, filling, making purchase requests, fixing, and transferring.
- Design evaluation form and coordinate training evaluation, then send their evaluation result to concerned trainers and track all training evaluation results of trainers (in L&D and other departments).
- Create some survey forms and coordinate the evaluation/survey of the development program.
- Follow up and manage data on training absentees.
- Administer L&D Google Drive (including creating form evaluations, surveys, training evaluations, quizzes, etc., and creating QR scans/links).
- Administer the L&D Zoom channel and other digital/Con. Call channels that support training delivery.
- Prepare, print, and send the L&D Certificate to participants in both hard copy and E-certificate.
- Facilitate and arrange some training courses with line managers (customized training).
- Support the execution of L&D projects and programs.
- Track project timelines and deliverables, and follow up with internal and external stakeholders.
- Assist in evaluating program effectiveness through feedback collection and analysis.
- Handle other assignments from the line manager.
QUALIFICATION
- Bachelor's Degree in Human Resource Management, Finance and Banking, or Business Management.
- 1-2 years experience in HR functions, preferably in L&D or performance management.
- Good data analysis and interpretation.
- Organizational skills—strong planning, organizational development, and problem-solving skills.
- Strong communication, influence, and presentation skills.
- Good interpersonal skills.
- Flexible, patient, highly committed, and able to work under pressure and multiple tasks per deadline.
How to apply
Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through hr@canadiabank.com.kh
