POSITION DESCRIPTION
Call and resolve performing facilities and non-performing facilities in the responsible region.
DUTY & RESPONSIBILITY
- Site visit customers from DPD 60+ to engage customers to resolve the overdue payment through normalization, payoff, restructuring, rescheduling, and/or any other resolution scheme.
- Manage the process to initiate legal action on a delinquent account to CC approval.
- Manage the account classification and provision process for delinquent accounts to CC approval.
- Manage the write-off process for the bank to approve.
- Ensure that appropriate classification and provisions are accorded to each customer during loan assessment.
- Generate a listing of delinquent accounts that are more than DPD 90+ and have no legal resolution for issuing a demand letter or suing them immediately.
- Recommend taking legal action or measures for NPL cases that are non-negotiable, have no resolutions, and have no contact or runaway.
- Check and verify such things as the daily report, weekly report, monthly report, summary credit proposals, and credit proposals with all staff before submitting them to the Head of NPL Resolution Department for sign-off.
- Submit a monthly report to CC for approval on downgrading and upgrading exercises.
- Record and update regularly the delinquent status for any action or management's need.
- Any proposals or requests will be sent to CC for decision-making.
- Responsibility to resolve PF and NPF cases in the whole bank of Canadia Bank.
- Other duties as assigned by the Head, NPL Resolution Department.
QUALIFICATION
- Bachelor's or master's degree in banking and finance, business administration, or relevant degree.
- Currently holding the position of branch manager, deputy branch manager, relationship manager, or any department manager.
- At least two years of experience in the current position.
- Excellent communication skills and interpersonal skills.
- Drive for results and customer service-oriented.
- A strong desire to work in a team and deal with the challenge.
- Computer literacy and English language proficiency.
How to apply
Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through hr@canadiabank.com.kh
