DUTY & RESPONSIBILITY
- Develop and generate sales opportunities by onboarding new potential customers and expanding existing customers, both individual and corporate, to achieve branch targets.
- Promote and cross-sell the bank products and services among target customers as well as mobile banking, QR, POS, and debit/credit cards to increase brand awareness.
- Direct, supervise, and support the deposit sale team to ensure team members achieve their targets.
- On-site visit customer and coordinate with team and relevant parties upon request from customers.
- Identify potential customers and understand their businesses to recommend appropriate products and services to customers and bring in a new deposit base.
- Build and maintain relationships with new and existing customers by providing a friendly banking experience as well as keeping customers satisfied.
- Process new account openings, account maintenance, and updates to customer information and documentation.
- Handle customer needs and provide appropriate solutions to customers.
- Prepare a daily plan and sales pipeline and submit it to the line manager for review.
- Ensure customer account opening documents comply with policy and procedure.
- Explore ideas, customer feedback, and suggestions for improvement and success.
- Perform other tasks assigned by management.
Qualifications and Requirements
- Bachelor’s Degree in Management, Finance and Banking, or a related field.
- At least 2 years of experience in the banking sector is preferred.
- Good negotiation and internal & external relationship-building skills.
- Strong customer service and a result-oriented personality.
- Strong leadership skills, people management, and team-building skills.
- Good communication and problem-solving skills.
- Computer literacy and English language proficiency.
How to apply
Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through hr@canadiabank.com.kh
