POSITION DESCRIPTION
Provide excellent customer service and sell bank products to customers to provide the best customer experiences and at the same time achieve department targets.
DUTY & RESPONSIBILITY
- Deliver to customers with effective and efficient banking products and services.
- Ensure proper data entries and transactions of products and services provided to customers.
- Prepare routine records and reports required by the supervisor and/or manager. Process customers' account openings and ensure efficiency and accuracy.
- Ability to understand customers' needs and provide appropriate solutions and attention
- Cross-sale bank products and services, life insurance...
- Upload the specimen signature form signed by the proper discretionary holder(s) in a timely manner.
- Meet and exceed customer expectations through providing superior customer service.
- Must undertake any other work as assigned.
QUALIFICATION
- Hold a bachelor's degree or be pursuing year 4, semester 2 in English, banking & finance, accounting, or an equivalent.
- Must have good command of both spoken English and Chinese.
- Pleasant and friendly personality.
- Good problem-solving skills.
- Computer literacy, in particular, Microsoft Word and Excel.
- Willing to work under pressure and overtime.
How to apply
Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through hr@canadiabank.com.kh
