DUTY & RESPONSIBILITY
- Check ticket system to solve transaction dispute that complained by cardholder (ATM log and CCTV)
- Check transaction dispute that alert by system (ATM log and CCTV)
- Check transaction issue base on “ATM Cash withdrawal reconcile investigate” form for accounting (ATM log and CCTV)
- Request CCTV record for check transaction dispute from CCTV Team through email
- Daily monitoring CanaPay wallet application as schedule planned.
- Update flag, Scan, print dispute transaction and passed to ATM account department
- Received call from internal staff and support them related to authorization transaction issue or CMS frontend application issue
- Testing new patch and provide feedback from-to vender.
- Build script for MIS report tool base on operation/Accounting/Merchant requirement
- Other task that assigned by management
QUALIFICATION
- Bachelor’s Degree in Computer Science, or related fields.
- Fresh graduate or one-year experience
- Be able to work under pressure
- Be able to write script of MIS report
- Anticipate and handle critical situations
- Ability to thrive in change. Fast, flexible, cooperative work style
- Be able to work overtime or on holiday
How to apply
Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through hr@canadiabank.com.kh
