Job Title


Closing Date

: Senior NPL Resolution Officer (5 Positions)

: Head Office

: 31-Aug-2019

Minimum Requirements:

  • Master/Bachelor’s degree in Law, Business Administration
  • At least 3-5 years in a commercial Bank with relevant work
  • Highly motivated, committed and good communication
  • Good at problem solving, Flexible
  • Good English both writing and speaking
  • Good at computer skills
  • Be able to travel to provinces.


  • To monitor loan collection process and gather information of defaulters to evaluate the causes and proper classification of NPL to take action effectively
  • Remind all delinquency customers about their late payment
  • To monitor loan officer to push their delinquency customer to pay on time
  • To cooperate with all branches to solve delinquency and NPL customers
  • To negotiate and find resolution with defaulters outside court comply bank policy
  • To work as team to search strategies for new effective resolution methods to deal with NPL
  • To cooperate with all relevant authorities to support the effective resolution process
  • To follow up legal settlement process and make sure it effectively and efficiently with internal and external lawyer firm
  • Report daily and monthly performance result and action taken to head of NPL Resolution
  • Other duties as assigned.