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Head of Operational Risk Management and IT Risk

Head Office, Phnom Penh
Application deadline
May 31, 2024


1. Operational Risk Management

  • Complete Operational Risk and IT Risk annual plan.
  • Validate the Self-Control Risk Assessment (RCSA) for all departments related to cards (ATM, Credit Cards) credit, non-credit operations to identify the potential risk, control weakness and give recommendations to mitigate significant risks to acceptable level.
  • Review all process, policies and guidelines which are related to cards, credit, non-credit operations to ensure the sufficient and effective control, and compliance.
  • Review the Loss Event Data (LED), analyze the main reasons, and provide sufficient appropriate recommendations as necessary.
  • Conduct branch visit to ascertain the branch risk awareness and management.
  • Monitor the Key Risk Indicators to ensure the Bank is able to timely response and prevent the potential risks.
  • Advise / Coordinate team member in validating loss data as submitted by Operational Risk Champion.
  • Establish the contingency plan such as Operational Contingency Plan, Business Continuity Plan, etc.
  • Conduct training on the Operational Risk Management to boost the risk awareness for the bank-wide.
  • Perform tasks assigned by Head of Risk Management Division.

2. IT Risk Section

  • To develop policy and procedure to manage IT risk, security, and compliance.
  • To establish IT Risk identification framework including risk identification, risk tracking, and risk mitigation framework.
  • To identify potential risks and develop protocols that staff must follow to reduce or manage those risks.
  • To ensure IT systems are structured in a way that is effective for the Bank's objective plans and bank risk appetite.
  • To review IT risk related process and assessment for the Bank.
  • To monitor the IT systems to ensure that they are secure, and, if an attack occurs, it is their responsibility to make sure that the systems are not breached.
  • To help the Bank manage and reduce all relevant risk factors, such as the risk of a system failure, cyber risk or loss of data.
  • To make sure that the Bank complies with all external and internal regulator’s requirements.
  • To frequent perform the IT risk assessment and reporting to IT Risk Manager.
  • To perform other tasks provided by Head of Risk Management, Chief Risk Officer, or the Board.
  • To directly report to Head of Risk Management Division / Chief Risk Officer.


  • Bachelor’s Degree in Business Administration, Finance and Banking, or related field.
  • Graduate or Pursuing ACCA Program is preferred.
  • Minimum 7 years of working experience (min. 3 years in middle management role) in reputable banks or MFIs.
  • High initiative, commitment, good communication and problem-solving skills.
  • Computer skill in Ms. Office (Word, Excel Spread Sheet and Power Point) and email.
  • Being able to manage team and deliver work quality result.
  • Proven strong team capacity development, and Ability to adapt to different and fast-moving environments.
  • Computer literacy and English language proficiency.

How to apply

Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through

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