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Head of Digital Strategies & Support

Head Office, Phnom Penh
Application deadline
September 30, 2023


  • Plan, strategize, lead and manage the digital product roadmap for Canadia Bank which requires working with cross-functional teams to execute and roll-out all site maintenance and innovations to local and international markets.
  • Drive UX/UI excellence to increase conversion and engagement; constantly looking for new ways to improve the Canadia bank onsite experience.
  • Work cross-functionally to deliver key ecommerce and other digital marketing programs and collaborate with Consumer Banking (Product Development), Marketing (Product Marketing), Solutions & Development (GA/ GTM) and Data solution center.
  • Develop clear policies & guidelines that explain program strategy and detail how to roll-out new innovations at the country market level.
  • Partner with Development/Engineering teams to ensure all new site innovations are successfully delivered and rolled-out - aligned with original specs, on-time, and within budget.
  • Act as a key BD lead in identifying opportunities & gap that could benefit digital division & Canadia
  • Adapt and cultivate a 'data-obsessed' mindset across teams so that we can better understand our consumer and their journey to purchase.
  • Always-on analysis of KPIs/customer journeys to monitor and maximize effectiveness/ROI of both existing features and services as well as identify new opportunities.
  • Synthesize and share key learnings and insights from consumer site behavior to inform cross-functional teams (i.e. Marketing, Creative, Education, etc.).


  • BA/BS required, accounting / finance certification is a PLUS.
  • Minimum 6 years of experience working in leadership role, UI/UX, Products, E-commerce
  • Strong product and project management skills particularly on digital & e-commerce.
  • Ability to solve problems and overcome obstacles to build product and deliver results
  • Experience working cross-functionally to build collaborative partnerships with key stakeholders
  • Strong understanding of marketing principles and application - branding, advertising, CRM, analytics, and SEO.
  • Ability to synthesize data into insights experience tracking /reporting ecommerce data, such as site performance/KPI's, consumer analytics, etc.
  • Passion for user-centric design; commitment to research, competitive analysis, user/stakeholder reviews, and analytics to inform the brand site strategies.

How to apply

Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through

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