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Centre of Excellence Manager

Head Office, Phnom Penh
Application deadline
February 15, 2023


  • Ensure that any changes made to processes or procedures are communicated and rolled out
  • To ensure the processes and procedures are implemented smoothly across the branch network.
  • Evaluate, standardize, and purchase tools for the organization.
  • Perform process definition, standardization, and customization.
  • Perform metrics definition, automation, collection, storage, reporting
  • Building up the efficient process re-engineering method and sharing it With the staff under the supervisor
  • Support, guide, and develop the skills of process re-engineering and automation to build up their competence and confidence in handling a range of situations.
  • Build good communication and cooperation with all business units, departments, and branches.
  • Collaborate with the HR Department to provide training and mentoring services for bank staff.
  • Project "Startup" services (assess, recommend tools, processes, training, mentoring)   Storage, repository, cataloguing, and guidance for component reuse   Perform model review and consulting services for projects.
  • Create the test case scenario and conduct user acceptance testing.
  • Assist the line manager in developing the department's strategy and plan for achieving the department's and the bank's goals.
  • Any adhoc assignment by the Head of Process Re-engineering


  • Bachelor's Degree in Business Management, Banking Process, Information Systems, or related field
  • 3-5 years' experience in Project, Business and Banking Process or related field
  • Clear understanding of business process streamlining methodologies
  • Good communication skills including English and Chinese proficiency
  • Computer literacy i.e. Khmer and English Typing, Visio, Word, Excel, etc.

How to apply

Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through

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