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Head of Consumer Lending Business

Head Office, Phnom Penh
Application deadline
August 15, 2022


  • Manage and monitor consumer banking (H.O) sale plan to meet the target.
  • Minimize delinquent loan and maximize business revenue stream.
  • Establish and maintain productive working atmosphere within teams, establish team spirits under consumer banking.
  • Provide clear guidance and leadership for team to implement to achieve the target.
  • Support all related business units to provide smooth process for customers to close the deal.
  • Oversee, monitor, feedback to each individual for better performance.
  • Build relationships and network with all related business units to bring in new customers.
  • Site visit customers, Analyze applicants’ financial status, credit and property evaluation to determine feasibility of     granting loans.
  • Provide coaching, conduct training and update the strategic orientation of selling skills to teams.
  • Monitor and control Loan documentation and filing.
  • Support and engage in the development of marketing plan as needed.
  • Provide good services and build strong relationship, trust to maintain existing customer.
  • Handle customer's complaints and take appropriate actions to solve the problem.
  • Provide special services such as End Purchaser Finance for clients or project with more specialized loans.
  • Analyze potential loan markets and develop referral networks in order to locate prospects for loans.
  • Create and analyze management information and report to head department and division head.
  • Negotiate payment arrangements with customer who have delinquent loans.
  • Engage in and support all the bank activities as assigned.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional training.
  • Enhance on internal process and propose for any amendment to ensure effectiveness and efficiency in compliance with Bank policies and procedures.
  • Perform other tasks as needed.


  • Bachelor Degree in Business Administration, or relevant fields. Master Degree is preferable.
  • Working experience in this business area at least 5 years or other relevant area.
  • Ability to work effectively and build a great team to work cooperatively.
  • Self and team motivated and high commitment.
  • Good at English both written verbal and communication, Chinses is preferable.
  • Good interpersonal skills.
  • Flexible, problem solving.

How to apply

Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through

Submit an application

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