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Merchant Relationship Executive

Head Office, Phnom Penh
Application deadline
May 31, 2022

DUTY & RESPONSIBILITY

  • Support Merchant Relationship Manager in developing acquisition actions for ‘organized merchants’ there by build strategic customer bases for digital banking products—QR Pay, POS,WeChat, Bill Merchant Services, and e-Commerce Merchant.
  • Identify and acquire organized merchants that strategically aligns with profile/preference of Canadia Bank app users. Primarily focus on chain of F&B[1]stores and other chain where customer pays regularly Geographically focus on Phnom Penh.
  • Make sure to achieve their own target setting (monthly, quarterly and yearly).  
  • Follow with merchant service team to process new merchant registration and install Merchant product and point of sales at respective stores.
  • Follow up and support the on-boarding process for e-commerce operators.
  • Work closely with Digital Product Marketing team to activate the merchants/customers (post-acquisition)for QR, POS and e-commerce Merchant solutions. Provide feedback on proposed activation mechanic and propose new ideas, if any.
  • Build and maintain good relations with current and potential customers to foster future business cooperation. Support digital product marketing for coordination with merchant on relevant campaign.
  • Other tasks relevant assigned by merchant relationship manager.


QUALIFICATION

  • Bachelor degree in relevant field with strong sales experience
  • At least two year experience in handling key accounts for FMCG companies and/or corporate sales with telecom or banking sector.
  • Customer focus with proven ability to understand the merchant profile and present solution that responds to their business needs.
  • Pleasant personality with good communication and PR skills.
  • Be accountable and able to work under pressure.
  • Good command of English. Chinese is a plus.
  • Acceptable office computing skills, PowerPoint presentation skills is a plus.


How to apply

Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through hr@canadiabank.com.kh

Submit an application

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