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Senior Digital Service Business Officer

Head Office, Phnom Penh
Application deadline
August 15, 2021

DUTY &RESPONSIBILITY

  • Look into digital needs for customer deposit in target segments and work closely with online team to deliver those customer needs.
  • Work closely with Marketing Team to launch all deposit marketing campaign & promotions.
  • Actively use and get hands on digital banking products/services experience by focusing on user friendliness and actual customer experience.
  • Promote payment thru digital channel to expand payment ecosystem such as QR pay and POS etc.
  • Actively review new offer and services of competitors to set up campaign and strategy.
  • Mystery shopping key competitors digital banking, their products and services to further improve CNB offering.
  • Initiates new ways or new products/ services to reach out to younger generations customers.
  • Perform other duties as assigned.

QUALIFICATION

  • Bachelor’s Degree in Marketing, International Relations, or related field, Finance and Banking, or related field.
  • At least 2 year experience in banking sector preferably in branch operation, product management.
  • A strong desire to work in a team and deal with challenge.
  • Creative new idea and exploration new products/service to reach out younger generation.
  • Strong customer service and result-oriented personality.
  • High initiative,commitment, good communication and problem solving skills.
  • Computer literacy and English language proficiency.
  • Critical thinking, strong commitment and problem-solving skills

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