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Senior IT Officer (CMS and Switch)

Head Office, Phnom Penh
Application deadline
May 31, 2022

DUTY & RESPONSIBILITY

  • Review and Verify ticket system to solve transaction dispute that complained by cardholder (ATM log and CCTV)
  • Review and Verify transaction dispute that alert by system (ATM log and CCTV)
  • Review and Verify transaction issue base on “ATM Cash withdrawal reconcile investigate” form for accounting (ATM log and CCTV)
  • Request CCTV record for check transaction dispute from CCTV Team through email
  • Daily monitoring CanaPay wallet application as schedule planned.
  • Update flag, Scan, print dispute transaction and passed to ATM account department
  • Received call from internal staff and support them related to authorization transaction issue or CMS frontend application issue (Card switching system)
  • Testing new patch and provide feedback from-to vender and testing certification with card scheme.
  • Build script for MIS report tool base on operation/Accounting/Merchant/ Card business requirement
  • Daily generation data of call credit card (Balance movement) for accounting Team (provide by email).
  • Monthly generation data of merchant –terminal listing (Merchant information) for merchant service team (Provide by email)
  • Support smart POS (Installation/Maintenance/ Support issues/…)
  • Other task that assigned by management


QUALIFICATION

  • Bachelor’s Degree in Computer Science, or related fields.
  • 2-year experience
  • Be able to work under pressure
  • Be able to write script of MIS report
  • Anticipate and handle critical situations
  • Ability to thrive in change. Fast, flexible, cooperative work style
  • Be able to work overtime or on holiday.


How to apply

Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through hr@canadiabank.com.kh

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