DUTY & RESPONSIBILITY
- Identify manage and report on all internal control deficiencies real-time and work with business Process Owners to facilitate the creation of action plans and remediation timetables to correct the deficiencies noted.
- Performs as a resource and mentor to less experienced team members in the delivery of business improvement and development initiatives.
- Manages cross-functional projects to drive improvement in process metrics, targeted financial benefits, and achieve company goals.
- Drive process workshops along with team members to capture As-Is processes and measurement metrics.
- Understand operational processes and Customer requirements along with Voice of EndCustomer.
- Recommend solutions for process improvement at Business level and operations level.
- Quantify impact of process pain points through data analysis.
QUALIFICATION
- Bachelor degree in Business Management or other related fields;
- Experience in digital banking product management;
- Ability to work in a cross-functional environment and to lead complex operational initiatives;
- Exceptional writing and verbal communication skills;
- Strong stakeholder management skills;
- Proficiency in Microsoft Office and familiarity with project management tools & process flow visualization tools.
- Excellent interpersonal skills and ability to communicate effectively with collaborating team members at all levels and third parties.
- Strong passion to make an impact, being a proactive self-starter with ability to demonstrate a strong sense of urgency and responsiveness.
- Confident with strong decision-making skills.
How to apply
Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through hr@canadiabank.com.kh
