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Business Excellence Specialist

Head Office, Phnom Penh
Application deadline
February 15, 2023

DUTY & RESPONSIBILITY

  • Identify manage and report on all internal control deficiencies real-time and work with business Process Owners to facilitate the creation of action plans and remediation timetables to correct the deficiencies noted.
  • Performs as a resource and mentor to less experienced team members in the delivery of business improvement and development initiatives.
  • Manages cross-functional projects to drive improvement in process metrics, targeted financial benefits, and achieve company goals.
  • Drive process workshops along with team members to capture As-Is processes and measurement metrics.
  • Understand operational processes and Customer requirements along with Voice of EndCustomer.
  • Recommend solutions for process improvement at Business level and operations level.
  • Quantify impact of process pain points through data analysis.


QUALIFICATION

  • Bachelor degree in Business Management or other related fields;
  • Experience in digital banking product management;
  • Ability to work in a cross-functional environment and to lead complex operational initiatives;
  • Exceptional writing and verbal communication skills;
  • Strong stakeholder management skills;
  • Proficiency in Microsoft Office and familiarity with project management tools & process flow visualization tools.
  • Excellent interpersonal skills and ability to communicate effectively with collaborating team members at all levels and third parties.
  • Strong passion to make an impact, being a proactive self-starter with ability to demonstrate a strong sense of urgency and responsiveness.
  • Confident with strong decision-making skills.


How to apply

Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through hr@canadiabank.com.kh

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