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Assistant to Head of Acquiring Services

Head Office, Phnom Penh
Application deadline
February 15, 2023

DUTY & RESPONSIBILITY

  • To develop procedure and simplify the process for all acquiring operation and control;
  • Improving merchant service team's work performance to be the best service provider to customers.
  • Conducting periodic appraisals of team members' work performance and identifying areas for improvement;
  • To initiate the training, coaching and improving merchant sales performance on a certain period basis;
  • To assist monitoring and reporting to Head of Acquiring Service on how merchant visitation plan is delivered/onsite visited at merchant premises.
  • Creating and presenting regular reports of all merchant sales performance to Head of Acquiring Service.
  • To initiate the strategy where merchant sales performance is poor to Head of Acquiring Service and Card Service for consideration.
  • Assist Head of Acquiring Service to maintaining customer relationships and improving SLA process.
  • Participating in projects and implement to launch to the market.
  • Carrying out all tasks and projects assigned by management from time to time.


QUALIFICATION

  • Bachelor Degree in Business Administration, or relevant fields. Some related IT and Project
  • Management knowledge is preferable.
  • Working experience in this business area at least 3 years or other relevant area.
  • Ability to work effectively and build a great team to work cooperatively.
  • Self and team motivated and high commitment;
  • Good at English both written verbal and communication;
  • Good interpersonal skills.
  • Flexible, problem solving.


How to apply

Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through hr@canadiabank.com.kh

Submit an application

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