Job Title

Location

Closing Date

: Senior Card Center Dispute Officer

: Head Office

: 31-Aug-2019

Minimum Requirements:

  • Bachelor degree in Accounting, English or relevant fields
  • Having working experience in this business area at least one or two years is advantageous
  • Ability to work effectively in a team
  • Self motivated and committed
  • Good at English both written and verbal, with Chinese that would be encouraged
  • Computer literacy, Microsoft Word and Excel and Power Point.

Responsibilities:

  • Daily review incoming suspicious transaction through VRM (Visa Risk Manager)
  • Call to verify and inform our cardholders in case there is any suspicious transaction
  • Follow up on the number of triggered transactions/hit rule
  • Handle assignment
  • Join trainings.