Job Title


Closing Date

: Systems and Methods Manager

: Head Office

: 31-Aug-2019

Minimum Requirements:

  • University Degree in Banking and Finance, Business Administrative or related disciplines
  • Experience working in Banking Operation Section
  • Attention to detail and accuracy critical
  • Fluency in English both written and verbal
  • Sound knowledge of thanks Bank core banking system T24
  • Computer literacy, in particular Microsoft Word and Excel
  • Fast learner and initiative person
  • Ability to write or mapping process (work Instruction).


  • Identify any areas where new business process/policy/procedure are necessary to create and maintain
  • Ensure that any change made to process/policy/procedure are communicated and rolled out Ensure consistent processes across the department and branch network
  • Coordinate with all departments, business units and branches to ensure proper and sufficient documentation, operational policies and procedure are in place
  • Take prompt action to follow up pending operational policies and procedures from departments, business units and branches
  • Provide coaching and training to new staff on-board
  • Building good communication and cooperation with all business units, departments and branches
  • Ensure that bank's operational policies and procedure are comply with laws and regulations
  • Engaging with related stakeholders to ensure the rolled out process go smoothly
  • Manage high productivities of the team.